Multi-Tenant Support
That Learns to Be You
Every conversation trains your AI. Every correction makes it smarter.
81% auto-resolution within 30 days.
❌ The Old Way
✓ The Chat101 Way
Built Different. From Line One.
This isn't a feature. It's the entire architecture.
The Self-Training Loop
When AI doesn't know an answer, it doesn't guess. It escalates to your team. When your agent responds, that answer automatically becomes training data. Your intent classifier improves. Your sentiment model sharpens. Your response generation gets better. Not next quarter. Right now.
True Multi-Tenancy
Run support for 1 company or 1,000. Each tenant gets isolated ML models, separate training data, custom confidence thresholds. Perfect for agencies, enterprises, or anyone managing multiple brands.
Multi-Agent Orchestration
Not one AI brain. A system of specialized agents: routing, knowledge retrieval, transactions, escalation. Each optimized for their job. Working together.
Fraud & Anomaly Detection
Real-time pattern analysis on every conversation. Detect social engineering, phishing, unusual behavior before damage happens. Automatic flags. Agent alerts. Audit trails.
Hallucination Detection
AI makes stuff up. Ours knows when it's guessing. Claim verification, confidence scoring, automatic escalation when facts are uncertain. No more fabricated order numbers.
Watch It Get Smarter
The feedback loop that makes AI actually work.
Customer Asks
Question hits your widget
AI Responds
High confidence = instant answer
Unknown? Route
Low confidence = human agent
Agent Answers
Their response is captured
Model Updates
AI learns. Forever smarter.
Calculate Your Savings
See what Chat101 can save your team.
Your Numbers
With Chat101 (81% automation)
Everything. Out of the Box.
What billion-dollar companies build internally. Yours in 5 minutes.
Advanced RAG
Hybrid semantic + keyword search. Query decomposition. Cross-encoder reranking. Multi-hop retrieval.
Customer Memory
AI remembers every customer. Past orders, preferences, issues. 90-day conversation memory.
Real Actions
Process refunds. Check inventory. Create tickets. Update orders. AI that does things.
Smart Escalation
Detects anger, legal threats, complexity. Routes to right agent with full context.
Deep Analytics
Confidence distributions. Intent breakdowns. Sentiment trends. Training progress.
Enterprise Auth
SSO, SAML 2.0, OAuth, plus Auth1 phone-based authentication. Your choice.
Webhooks
HMAC-signed. Circuit breakers. Retry logic. Production-grade delivery.
Embeddable Widget
One script tag. WebSocket + polling fallback. Session persistence. React hooks.
Real-Time Sync
Socket.IO with Redis adapter. Typing indicators. Presence. Scales horizontally.
This Isn't a Startup MVP.
This Is Infrastructure.
8 microservices. Gateway with circuit breakers. Auth with SSO/SAML. Real-time chat. Knowledge base with vector search. AI with multi-agent orchestration. Analytics. Webhooks. ML training service.
18 shared packages. Auth utils. Crypto with worker threads. Rate limiting. Idempotency. Distributed tracing. Validation. Everything you need for production.
Full Python ML stack. Intent classification (BART). Sentiment analysis (RoBERTa). Embeddings (MiniLM). Fine-tuning pipeline. Training jobs.
Trusted by Innovative Teams
Real results from companies using Chat101.
"The self-learning loop is exactly what we needed at HapPhi. Every week the AI handles more tickets automatically—we've seen 3x improvement in first-month automation compared to our previous chatbot."
"What sold us was the confidence scoring. The AI knows when it doesn't know—no more hallucinated responses. When it's unsure, it routes to our team at Mirror100."
"Managing multiple client support channels from one dashboard with isolated AI models for each—that's the multi-tenant feature we couldn't find anywhere else."
Also trusted by
Start Free. Scale Forever.
14-day trial. No credit card. Full access.
- 5,000 conversations/mo
- 1 tenant
- 5 team members
- Core ML training loop
- Standard analytics
- 25,000 conversations/mo
- 10 tenants
- Unlimited team members
- Advanced RAG + memory
- Fraud detection
- Priority support
- Unlimited everything
- Custom model training
- SSO/SAML/Auth1
- Dedicated infrastructure
- SLA guarantee
- White-glove onboarding
Or email sales@chat101.ai
Not seeing results? Full refund, no questions asked.
Have questions about which plan is right for you? Chat with us or email hello@chat101.ai
Frequently Asked Questions
Everything you need to know about Chat101.
Chat101's AI continuously learns from every customer interaction. When the AI encounters a question it can't answer confidently, it routes to your human agents. When your agent responds, that answer automatically becomes training data, improving the model in real-time. This creates a virtuous cycle where your AI gets smarter with every ticket, learning your voice, policies, and products.
Multi-tenant architecture allows you to manage multiple companies or brands from a single Chat101 dashboard. Each tenant gets isolated ML models, separate training data, and custom configurations. This is perfect for agencies managing multiple clients, enterprises with multiple brands, or anyone who needs to run support for more than one company without duplicate infrastructure.
Most teams are live within 5 minutes. Simply add our widget script to your website, upload your knowledge base content, and you're ready to go. The AI starts working immediately with general support capabilities, then improves rapidly as it learns from your team's responses. No lengthy implementation or training period required.
Our customers typically see 60-70% auto-resolution within the first week, improving to 80%+ within 30-60 days as the AI learns from your team. The exact rate depends on your industry, complexity of issues, and quality of knowledge base content. Our best-performing customers achieve 90%+ auto-resolution on common inquiries.
Yes. Chat101 is SOC 2 Type II certified and GDPR compliant. All data is encrypted at rest and in transit. We support SSO/SAML for enterprise authentication. Each tenant's data and models are completely isolated. We also include fraud detection, anomaly monitoring, and comprehensive audit trails for compliance requirements.
Absolutely. Chat101's multi-agent system includes a Transaction Agent that can execute real actions—process refunds, update orders, check inventory, create tickets, and more. You define which actions are allowed and which require human confirmation. The AI handles routine transactions automatically while flagging sensitive operations for review.
Stop Using Generic AI.
Start with infrastructure that learns to be you. Every answer. Every correction. Every minute.
14-day trial. No credit card required. Setup in 5 minutes.
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